Garage Door Damage Caused by an Accident
Garage door damage caused by an accident may be covered by your insurance, depending on your policy and the circumstances of the damage.
Common situations may include:
- Accidental damage caused by incorrect operation of the garage door
- Damage to the garage door or opener caused by an operating accident
- A vehicle accidentally hitting the garage door
- Damage caused to the door, tracks, panels or automatic opener as a result of an accidental impact
When making a garage door insurance claim, your insurance company may require a professional garage door repairer’s quotation, damage report and supporting photographs to assess the damage and determine the appropriate repair or replacement.
What Should You Do After an Accident?
If your garage door has been damaged in an accident, don’t panic and don’t try to force the door to operate.
A damaged garage door can become unstable, particularly if the tracks, lifting cables, springs or supporting components have been affected.
Contact Eden Garage Doors and we can arrange an on-site inspection to:
- Assess the extent of the damage
- Identify the likely cause of the damage
- Take supporting photographs
- Prepare a professional damage report
- Provide a repair quotation
- Provide a replacement quotation where required
- Assess the condition of the automatic opener
- Carry out a temporary repair where appropriate
Temporary Repairs While Waiting for a New Door
If the garage door needs to be replaced, there may be a waiting period while the new door is manufactured and supplied.
For many replacement doors, the typical lead time can be approximately 2–3 weeks from the time the order is placed, depending on the door type, manufacturer and current production schedule.
Where appropriate, a temporary repair may allow you to safely use or secure the garage while you wait for the replacement door.
The cost of a necessary temporary repair may be submitted to your insurance company as part of the claim, subject to your policy and the insurer’s approval.
This can be particularly useful when the damaged door cannot be left in its current condition or the garage needs to remain secure while waiting for the replacement door.
Eden Garage Doors – Insurance Claim Support
At Eden Garage Doors, we can assist with the garage door repair and the documentation required for an insurance claim.
Our service can include:
- On-site inspection
We assess the garage door, tracks, lifting system and automatic opener to determine the extent of the damage. - Damage report and photographs
We provide supporting documentation and photographs showing the condition and damage to the garage door system. - Repair or replacement quotation
Where possible, we can provide a repair quotation. If the damage is extensive, we can also provide a quotation for a complete door or opener replacement. - Temporary repair
Where appropriate, we can carry out temporary repairs to help keep the garage door safe and secure while waiting for the insurance assessment or replacement door. - Replacement and installation
Once the claim has been approved and the replacement door is authorised, we can arrange the new door and complete the installation.
Accident Damage? Contact Eden Garage Doors
If your garage door has been damaged by a vehicle or an operating accident, don’t attempt to force the door open or close it yourself.
Contact Eden Garage Doors. We can inspect the damage, provide the required quotation and damage report, and help you through the repair or replacement process.
From the initial inspection and insurance documentation through to temporary repairs and final installation, Eden Garage Doors can manage the garage door side of your insurance claim from start to finish.
